Product Marketing
EAP | MENTAL HEALTHCARE | B2B SAAS | PRODUCT MARKETING | EMPLOYER BENEFITS
Headspace | 2024, 2018 - 2019 (Temp)
Headspace
Mental healthcare for every moment.
Product Marketing
EAP | MENTAL HEALTHCARE | B2B SAAS | PRODUCT MARKETING | EMPLOYER BENEFITS
Headspace | 2024, 2018 - 2019 (Temp)
Headspace
Mental healthcare for every moment.
RESPONSIBILITIES & ACCOMPLISHMENTS
Created tailored marketing plans for diverse B2B verticals
Conducted in-depth market research and competitive analysis for targeted verticals, enabling the development of unique value propositions and positioning strategies
Collaborated with sales, product development, and customer success teams to create and launch vertical-specific marketing campaigns
Created a messaging framework for quarterly campaigns, boosting brand consistency and customer engagement.
RESPONSIBILITIES & ACCOMPLISHMENTS
Conducted detailed market research analysis, producing key trend reports that informed product roadmap strategy and identified lucrative B2B markets, driving substantial business growth.
Crafted compelling value propositions and detailed buyer personas, directly boosting sales figures and customer retention rates through targeted marketing strategies.
Developed an in-depth competitive matrix, enabling a strategic assessment of market rivals’ strengths and vulnerabilities, enhancing our positioning and market dominance.
“I had the pleasure of managing Dhiren at Headspace. He is truly a proactive self-starter who is passionate about his work. Dhiren was quickly able to create helpful tools for our Sales and Marketing teams, including expanding our competitive knowledge and creating industry guides. He is a quick study and always eager to help. On top of that, Dhiren’s positive spirit made him a joy to work with. I hope to work with him again! ”
Product Marketing Manager
MANUFACTURING | AI | SAAS | HARDWARE | PRODUCT MARKETING | SERVICE
Augury | 2022 - 2023
We provide manufacturers and other industry sectors with insights into the health of machines, processes, and operations to transform how people work and what they can create..
Product Marketing Manager
MANUFACTURING | AI | SAAS | HARDWARE | PRODUCT MARKETING | SERVICE
Augury | 2022 - 2023
We provide manufacturers and other industry sectors with insights into the health of machines, processes, and operations to transform how people work and what they can create..
RESPONSIBILITIES
Launched and spearheaded a robust competitive intelligence program using Kompyte for dynamic market analysis and Guidepoint for expert insights, driving strategic positioning that significantly boosted our win rate and increased Monthly Recurring Revenue (MRR) by 20%.
Spearheaded the development and execution of GTM strategies for new product launches, achieving a 10% increase in NPS satisfaction scores.
Produced diverse marketing collateral, including pitch decks and videos, significantly enhancing sales performance and elevating customer product satisfaction.
Directed a cross-functional team across product, engineering, and design, integrating marketing strategies with product development through the strategic use of Miro for collaborative brainstorming and Asana for project management. Enhanced communication and alignment were showcased through impactful presentations, significantly improving user engagement and retention metrics.
“Dhiren is a product marketing expert with a deep understanding and knowledge of best practices. In order to execute and drive results, Dhiren proactively applies this knowledge to tackle complex tasks and challenges. In addition to his broad expertise, Dhiren is also a pleasure to work with and a great addition to any team. ”
Product Marketing& Strategy Consultant
CONSULTING | RESEARCH | SAAS | PRODUCT MARKETING | B2B/B2C
Fluvio | 2021 - 2022
Fluvio provides flexible consulting services to help software and technology businesses find product-market fit, establish go-to-market strategies, and deliver high-impact marketing campaigns.
Product Marketing& Strategy Consultant
CONSULTING | RESEARCH | SAAS | PRODUCT MARKETING | B2B/B2C
Fluvio | 2021 - 2022
Fluvio provides flexible consulting services to help software and technology businesses find product-market fit, establish go-to-market strategies, and deliver high-impact marketing campaigns.
RESPONSIBILITIES
Led multiple client engagements building cross-functional relationships across various industries with key stakeholders.
Spearheaded diverse client projects across Stack Overflow, LinkedIn, and others, forging strategic cross-functional partnerships and driving stakeholder alignment to exceed project objectives.
Directed rapid-cycle projects to high standards, securing client renewals and catalyzing revenue growth through exceptional project management and delivery.
Crafted and rolled out comprehensive GTM strategies for new product launches, ensuring cross-departmental collaboration for streamlined execution and enhanced market entry.
Utilized Miro to visually map and refine product hierarchies and naming systems, designing an intuitive framework that significantly simplified the product portfolio's comprehension and enhanced interactions between customers and products.
Performed in-depth market and competitive analyses, generating actionable insights for positioning strategies that distinctly differentiated client offerings.
Produced and disseminated compelling sales materials (pitch decks, videos, guides), boosting sales team efficacy and enhancing product comprehension among target audiences.
Leveraged in-depth customer interviews and analytics tools to devise a targeted messaging framework, leading to the identification of critical feature enhancements and a 15% uplift in customer retention.
HIGHLIGHTS
Client Interview: Stack Overflow — Fluvio (fluviomarketing.com)
Crafting a Compelling Product Story — Fluvio (fluviomarketing.com)
Strategy & Business Development
RESEARCH | HEALTHCARE | SAAS | PRODUCT | B2B
Medisas | 2017 - 2018
The Ultimate Patient List, to put everyone and everything on the same page for handoffs, rounds, and discharges.
Used by Children’s Hospital of Orange County
Enterprise Cloud SaaS Healthcare IT Startup backed by Khosla Ventures, Andreessen Horowitz, and Y Combinator
Strategy & Business Development
RESEARCH | HEALTHCARE | SAAS | PRODUCT | B2B
Medisas | 2017 - 2018
The Ultimate Patient List, to put everyone and everything on the same page for handoffs, rounds, and discharges.
Used by Children’s Hospital of Orange County
Enterprise Cloud SaaS Healthcare IT Startup backed by Khosla Ventures, Andreessen Horowitz, and Y Combinator
RESPONSIBILITIES & ACCOMPLISHMENTS
Pioneered the development of targeted product messaging and narratives tailored to key buyer personas, boosting qualified lead generation by 15%.
Elevated lead generation by 40% through strategic prospecting, sending 500 emails and making 250 calls weekly to potential clients.
Optimized campaign and lead management by orchestrating activities within Salesforce, enhancing operational efficiency and tracking.
Collaborated with design and product teams to translate user research insights into compelling value propositions, fueling sales and bolstering engagement during feature launches.
Fostered cross-functional partnerships with design and product teams, utilizing user research to craft value propositions that significantly increased sales and customer engagement.
Product Marketing Consultant
CONTENT CREATION | HEALTHCARE | SQUARESPACE | WEBSITE DEVELOPMENT | SOCIAL MEDIA
Shepard Health | 2016 - 2019
Clinical Process Management in an easy to use platform, compatible with existing EHR systems.
Product Marketing Consultant
CONTENT CREATION | HEALTHCARE | SQUARESPACE | WEBSITE DEVELOPMENT | SOCIAL MEDIA
Shepard Health | 2016 - 2019
Clinical Process Management in an easy to use platform, compatible with existing EHR systems.
RESPONSIBILITIES & ACCOMPLISHMENTS
Identified new use cases for the Shepard Health software in reducing diagnosis time for conditions such as Hepatitis C.
Overhauled the website with compelling copy, a refreshed logo, and vibrant graphics, elevating user experience and surging web traffic by 25% within just two weeks.
Crafted persuasive pitch decks, in-depth case studies, and authoritative white papers, significantly boosting client acquisition rates.
Collaborated closely with the product team, leveraging customer feedback to refine product messaging, aligning more closely with user needs and expectations.
PROJECTS I'M PROUD OF:
BEFORE
AFTER
CONTENT CREATION | HEALTHCARE | WORDPRESS | SOCIAL MEDIA | WRITING
Digital Health Informer | November 2016 - Present
CONTENT CREATION | HEALTHCARE | WORDPRESS | SOCIAL MEDIA | WRITING
Digital Health Informer | November 2016 - Present
The objective of Digital Health Informer is to create a source of information about the Digital Health & Technology landscape.
We will provide information in various forms of content including: articles, videos, images, graphics, lists, and more.
Digital Health Informer will analyze medical technology and innovative companies in regards to, but not limited to, their mission, products, workplaces, progress, and team.
Product Marketing Intern
LEAD GENERATION | ADWORDS ANALYSIS | EMAIL MARKETING | INFLUENCER MARKETING | A/B TESTING
truBrain | 2015 - 2016
Sherpa Capital & 500 Startups backed Health & Brain Fitness Startup
Product Marketing Intern
LEAD GENERATION | ADWORDS ANALYSIS | EMAIL MARKETING | INFLUENCER MARKETING | A/B TESTING
truBrain | 2015 - 2016
Sherpa Capital & 500 Startups backed Health & Brain Fitness Startup
RESPONSIBILITIES & ACCOMPLISHMENTS
Pioneered TruBrain's inaugural YouTube AdWords campaign, successfully launching a new product and achieving over 8,000 views, significantly boosting online visibility.
Engineered and deployed optimized landing pages for new coffee products, harmonizing with AdWords strategy to elevate conversion rates by 30%, showcasing effective digital marketing alignment.
Orchestrated comprehensive automated email campaigns from inception to execution, enhancing view rates by 36% through meticulous testing, deployment, and analytics-driven refinements
PROJECTS I'M PROUD OF
“Dhiren worked with discipline and speed in a role for expanding new channels for our revenue growth through marketing and BD levers. Working directly with our head of BD, he was able to collaborate on the the resource allocation and execution of growth experiments and help assess their merits”
“Dhiren has a great attitude and work ethic, plus very eager to learn and take on new challenges.”
“I’ve had the pleasure of working with Dhiren...His dedication and hard work were apparent across all teams here at truBrain... He has assisted us across many business development, growth, and operation initiatives. As a goal oriented person, he is tireless in his efforts to build and improve our company...”
BEHAVIORAL THERAPIST | PROGRAM DEVELOPMENT | THERAPIST TRAINING
California Psychcare | 2014 - 2015
Leading Provider of Behavioral Services for Autism Spectrum Disorder
BEHAVIORAL THERAPIST | PROGRAM DEVELOPMENT | THERAPIST TRAINING
California Psychcare | 2014 - 2015
Leading Provider of Behavioral Services for Autism Spectrum Disorder
RESPONSIBILITIES & ACCOMPLISHMENTS
Leveraged strong communication and empathy skills to coach and assess developmental progress in children, paralleling the ability to understand and engage diverse customer needs in product marketing. Demonstrated data-driven decision-making by documenting progress and training staff in case management and analysis, mirroring the analytical approach required for market research and product development strategies
BLIZZCON NETWORK SYSTEM I&D MANAGEMENT | INSTALLATION AND DISMANTLE
Future Computing Solutions | BlizzCon | 2008 - 2014 [annual]
Advanced IT Solutions
BLIZZCON NETWORK SYSTEM I&D MANAGEMENT | INSTALLATION AND DISMANTLE
Future Computing Solutions | BlizzCon | 2008 - 2014 [annual]
Advanced IT Solutions
RESPONSIBILITIES & ACCOMPLISHMENTS
Managed teams of 2 - 3 temp hires and was responsible for network setup and teardown of BlizzCon event.
Provided training, sourcing and in depth knowledge of software and it’s basics to guide workers.
Collaborated with direct manager to design, deliver and evaluate the success of both the systems and software.
Reinforced the value and dependability of content, and delivery methods for assigned technical training.
RESEARCH | WRITING | ANALYSIS | COMMUNICATION
The University of California, Riverside | B.A. History, 2013
Senior Project/Seminar | Science, Technology, and Culture from the 1900s
RESEARCH | WRITING | ANALYSIS | COMMUNICATION
The University of California, Riverside | B.A. History, 2013
Senior Project/Seminar | Science, Technology, and Culture from the 1900s
It taught me the ability to execute the type of meticulous analysis that product and user research requires. I implement my history research methodology to everything I do. It allows me to gain a profound understanding of a situation as a whole, distinguish aspects of fundamental importance, and classify areas that require the most attention.
Those endless research hours were followed by countless hours of writing, re-writing, proofreading, and editing papers. As a result, I obtained robust writing and storytelling skills. All this practice also expanded my ability to speed-read and write quality papers in short time. And as any great entrepreneur knows, the tech landscape is always changing. So, having the ability to process information and be able to create content quickly is a must.
I learned that knowing why something happened, and understanding what it means is extremely important. And that’s one of the crucial aspects of building a strategy. It's one thing to know what results are producing. It's altogether a different thing to know why your strategies are producing those results and understanding what they mean for your product strategy overall.